Unleashing the Power of Storytelling: Creating Happiness and Connection at Work
Storytelling has the power to bring more joy, connection, and satisfaction to the workplace. Sarah Elkins, a storyteller and communication coach, shared this insight during the International Week of Happiness at Work. Her journey into storytelling began with her blog on customer service, where she realized that people connected more deeply with stories than with straightforward advice. Since then, storytelling has become central to her approach, allowing her to create understanding and trust in both personal and professional relationships.
Using Stories to Connect and Build Trust
One story that highlights this impact comes from her time as a public affairs officer in Helena, Montana. During a harsh snowstorm, frustrated residents criticized the city’s snow removal efforts. Sarah’s response? She humanized the city workers by sharing stories of their dedication, helping residents see them as neighbors doing their best under tough conditions. This act didn’t just inform the public — it bridged a gap of empathy and respect.
Sarah emphasizes that true workplace happiness isn’t about perks like snacks or games. Instead, it’s about creating genuine connections through small, meaningful interactions. She suggests we ask questions that go deeper, like, “What was the highlight of your day?” rather than the usual “How are you?” By sharing our own experiences, even the small, everyday ones, we can create moments of connection and trust.
Sarah’s challenge to each of us is simple: bring a story to work. Start with small, genuine conversations that let others see a bit more of who you are. Don’t wait for leaders to set the tone; by sharing stories and valuing the people around us, we can all contribute to a happier, more connected workplace.
