Privacy Policy

Effective Date: September 17, 2025

Introduction

This Privacy Policy explains how HandS slf., operating under the names Handson Coaching and Happiness at Work? Global, collects, uses, and protects your personal data. We are committed to safeguarding your privacy and processing your data in compliance with the General Data Protection Regulation (GDPR) and applicable Icelandic and EU data protection laws.

This policy applies to the following websites and services:

By using our websites or providing your information, you agree to the terms outlined in this Privacy Policy.

Data Controller

HandS slf.
Reykjavík, Iceland
Email: hedinn@handson.coach

Information We Collect

We may collect the following types of personal data:

  1. Personal Information you provide
  • Name, email address, phone number, postal address, company name, and VAT number (when required for invoicing).
  • Information provided when subscribing to newsletters, registering for events, completing quizzes (via ScoreApp), or contacting us.
  1. Automatically collected information
  • IP address, browser type, operating system, device type, and usage data.
  • Cookies and similar technologies (see section “Cookies”).
  1. Transaction and service data
  • Records of services purchased, invoices issued, and communication regarding services.

Event Registrations (Including LinkedIn Events)

When you register for our events, webinars, or live sessions, your registration data may be collected either directly by us (for example, via our websites or ScoreApp) or through third-party platforms such as LinkedIn.

  • For registrations through LinkedIn Events, LinkedIn is the initial data controller and processes your information under its own privacy policy. We only receive the data that LinkedIn provides to us (such as attendee lists or participant messages).
  • We process participant information solely for the purpose of managing the event, sending reminders, and sharing follow-up information.
  • We do not use event registration data for marketing purposes unless you have given explicit consent.

How We Use Your Information

We process your personal data for the following purposes:

  • To provide and deliver services, including invoicing and customer support.
  • To manage event registrations, quizzes, and webinars.
  • To send newsletters and updates, where you have given explicit consent.
  • To improve our websites and analyze usage trends.
  • To comply with legal obligations, including accounting and tax laws.
  • To ensure security and prevent fraud.

We will not use your personal information for purposes other than those described in this Privacy Policy without your prior consent.

Legal Bases for Processing

We process your personal data on the following legal bases:

  • Contractual necessity – when processing is required to provide services you request.
  • Consent – for newsletters, promotional materials, and optional communications.
  • Legal obligation – for compliance with accounting, tax, and other legal requirements.
  • Legitimate interest – to improve our services, maintain security, and prevent fraud.

Data Retention

We retain personal data only as long as necessary for the purposes collected:

  • Newsletter subscribers – until you withdraw consent (unsubscribe).
  • Client and financial records – 7 years, in accordance with Icelandic accounting and tax law.
  • Event and webinar registrations – deleted within 6 months after the event, unless you subscribe to ongoing communications.
  • Technical/usage data – retained only as long as necessary for analytics and security purposes.

Distribution of Your Information

We do not sell, lease, or trade your personal information. We may share data only with:

  • Service providers who process data on our behalf and in line with GDPR (see below).
  • Public authorities, when required by law.

Third-Party Processors

We use trusted third-party service providers to deliver our services. These include:

  • Beehiiv – for email newsletters.
  • ScoreApp – for online quizzes and lead generation.
  • Google Analytics – for website traffic and performance analysis.
  • Website hosting provider – for secure website operation.
  • LinkedIn – for event registrations when you sign up via LinkedIn Events.

Each processor is bound by contractual obligations to safeguard your data.

Cookies and Tracking Technologies

Our websites use cookies and similar technologies to provide core functionality and analyze usage.

  • Functional cookies – necessary for site operation.
  • Analytics cookies – to understand visitor behavior (Google Analytics).

You may control or disable cookies through your browser settings.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of access – to request a copy of your data.
  • Right to rectification – to correct inaccurate or incomplete data.
  • Right to erasure – to request deletion of your data under certain conditions.
  • Right to restrict processing – to limit how we process your data.
  • Right to object – to object to certain processing, including direct marketing.
  • Right to data portability – to request transfer of your data to another organization.

To exercise these rights, contact us at hedinn@handson.coach.

Supervisory Authority

If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with:

Persónuvernd (The Icelandic Data Protection Authority)
https://www.personuvernd.is

If you reside in the EU, you may also contact your local data protection authority.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a new “Effective Date.” We encourage you to review this page periodically.

Contact Us

For questions or concerns about this Privacy Policy or how your data is processed, please contact:

HandS slf.
Email: hedinn@handson.coach